Adding ‘life in the lobby’ to ‘putting heads on beds.’
Catching on to the trend set by boutique hotels, mainstream media has picked up on the fact that hotels aren’t just for travelers anymore.
This Boston Globe “Style” article shows some examples of how hotels are hosting events to attract local customers.
8 Lessons For Innovation And Success – via Fast Company.
A quick digest of lessons from restaurateur and chef Mario Batali, founder of Babbo, Mozza Restaurant Group and Eataly. Web page contains a video of the interview.
Tim Hortons first LEED® certified Restaurant – via Yahoo! Finance.
Restaurants have an environmental impact on their communities and investing into sustainable design is needed, commendable even, but is LEED® certification meaningful? Is this a trend that designers should watch, or a trial balloon by Tim Hortons to see whether it has any traction with customers?
Operators talk about food-truck business – via Philly.com.
A little insight into the food truck business. Wouldn’t it be great to have some innovative food trucks in Hong Kong?
The World's Most Innovative Restaurant Interiors – via Fast Company Design.
Restaurant design inspiration – a review of the book, Eat Out! Restaurant Design and Food Experiences in Fast Company Design. I love the rustic feel and illustrated meat charts at Fette Sau in Brooklyn as well as the whimsical birdcage illustrations and green wall at Village Green Marquee in Melbourne.
An Overlooked Key To Innovation: The Right Sacrifices – via Fast Company Design.
An in-depth review of how Michelin 2-star restaurant, Noma’s devotion to the total customer experience prevents it from achieving the coveted third Michelin Star.
Is this a US trend, or is it something global?
Ernst & Young on social media and mobile technology trends in hospitality - particularly interesting are the sections on the power of TripAdvisor and increasing usage of mobile devices to enhance the guest experience. (article contains link to the full report)
Leading Hotels revamps website - responding to these same trends, LHW has revamped its website, to reach consumers across multiple touch points, including social and online media, and increase the functionality of the mobile site and applications.