How Disney uses RFID and Big Data to delight guests and increase profit

If you could deploy a technology that promises to help you improve your guest experience and streamline your operations, would you? For Walt Disney Parks and Resorts chairman, Thomas Staggs, the answer is decidedly, “Yes!” For several years, Disney has been developing a platform integrating radio-frequency identification (RFID) technology with large databases and mobile devices […]

Why hotels are competing to attract customers who may never check in

Adding ‘life in the lobby’ to ‘putting heads on beds.’ Catching on to the trend set by boutique hotels, mainstream media has picked up on the fact that hotels aren’t just for travelers anymore. This Boston Globe “Style” article shows some examples of how hotels are hosting events to attract local customers.

New images for Nobu Hong Kong added to ‘Cuisine’

Scott Brooks, our Hong Kong-based commercial photographer, had the pleasure of making the promotional photos for Nobu Hong Kong’s upcoming wine dinner on June 21. Chef Erik Idos has created an eight-course menu showcasing Nobu’s nouveau style Japanese cuisine and the full range of Cloudy Bay wines. In attendance, to introduce each wine pairing, will be Arnaud Mirey, […]

Useful links F&B: May 5 – 11, 2013

8 Lessons For Innovation And Success – via Fast Company. A quick digest of lessons from restaurateur and chef Mario Batali, founder of Babbo, Mozza Restaurant Group and Eataly. Web page contains a video of the interview. Tim Hortons first LEED® certified Restaurant – via Yahoo! Finance. Restaurants have an environmental impact on their communities […]

Commissioning photography: comparing apples..

Photographs often are commodities… As a former management consultant, I participated in countless competitive bids over the course of 25 years. The norm in our business was to submit a proposal in response to a detailed RFP (request for proposals) that set out the client’s requirements, timing and expected deliverables. These projects spanned many months […]

This is what it sounds like…

This is what an all-you-can-eat restaurant in Hong Kong sounds like when you set a time limit… Your browser does not support the AUDIO element If you live here, you’ll get why it’s funny..

Anti-Abuse Ad Uses Lenticular Printing to Show Alternate Photo to Kids

Some technology from our childhood has also grown up. Do you remember cereal box prizes and the cards we would get sometimes that showed different images depending on the angle that you looked from? Well, PetaPixel recently posted an interesting article on the creative use of lenticular printing to produce street ads that show potential […]

The value of a plan: how a detailed photography plan saved my bacon

Fashion wedding promo for W Hong Kong – In mid-February the marketing team at W Hong Kong asked whether I could produce a series of images showcasing the hotel’s facilities, for use in an in-house sales application that would be shown to prospective wedding clients. “Holy crap!,” I said to myself. What an opportunity. Complicating […]